Another Quality Checker success

💜Pro-Active Community member Michael completed a detailed Quality Check at one of Active Prospects UK homes in Surrey.

🗣️Talking to people who live and work there, Michael has been able to provide a recommendations report, and of course to note all the really positive aspects of the home.

Quality Checkers complete training to look for

✨A welcoming feel
🌱Garden hilights and ideas
🪞Decoration in each flat the choice of the person living there
🎉Requirements of each person being met or exceeded
Safety and a feeling of being in a safe home
🧯Mandatory legislation being followed
📖Staff training completed
⛑️Health & Safety
💡Areas to make even better

👂Listening to everyone there, Michael has shared his suggestions and observations with the managers and Head of Quality, Angella Chimenya, so the team can respond.

🎉Well done Michael - another very worthwhile day.

✅If you would like your supported living homes Quality Checked by an expert with lived experience of social care, please contact hello@proactivecommunity.org.uk or look at the website https://lnkd.in/e2gBuEAb for more information.